ELEVATION PARTY RENTALS OPERATIONS
Elevation Party Rentals agrees to be on sight at the contract event time, should Elevation Party Rentals fail to provide the rental equipment during the agreed upon times, the client’s only remedy is a refund of payment received. Client agrees that Elevation Party Rental will not be responsible for consequential damages. All rentals are 24 hour rentals and need to be returned or picked-up within 24 hours of the contracted event date. In the case that rentals are needed more than 24 hours accommodations can be made, upon an agreement between the client and Elevation Party Rentals additional fees will be assessed to the client. If additional rental items are needed the delivery and pick-up fee is subject to change and will increase based on quantity of rentals needed. If only partial services can be provided due to conditions beyond our reasonable control, then the rental charges shall be issued as a pro-rated credit on a future booking date. In the event that the venue location or client ends the event prior to the contracted end time no monetary refund will apply. If rentals are requested and paid in agreeance to the rental agreement and invoice, in the case rentals are no longer needed or utilized no refund of money will apply as services have already been rendered. All changes to rental agreement must be made within 72 hours prior to the event date, If changes are requested less than 72 hours, there will be no monetary refund or guaranteed adjustment the original rental agreement.
SETUP AND BREAK DOWN TIME
Elevation Party Rentals will deliver and remove the party rental equipment from the event location at the agreed upon times. Elevation Party Rentals will deliver all rental equipment at the door of the venue and ask that all rental equipment be ready for pick-up upon the specified pick-up time. The time of the pick-up and delivery can not be changed on the day of delivery or additional fees will apply. Additional fees will apply if rentals are not ready for pick-up at specified times. Elevation Party Rentals does not provide set-up of all equipment rental nor travel up and down stairs with rental equipment. Rental equipment should be broken-down and by the door as it was delivered and ready for pick-up at agreed upon times or client will be subject to additional fees. Rentals that are requested to be delivered or picked-up outside of the delivery time specified within the invoice will be subject to additional fee, late night delivery or pick-up fee will be assessed depending on requested times, please see set delivery times within email or invoice for further clarification.
LIABILITY AND INDEMNIFICATION
Elevation Party Rentals agrees to carry general liability insurance, which may be provided upon request. Elevation Party Rental shall not be liable under any contract for direct, indirect, incidental or consequential damages (including without limitation, damages for lost profits or increased expenses) with respect to any claim arising from or related in any way to this agreement and services provided. The Client will indemnify and hold harmless, Elevation Party Rentals LLC against any and all liability related to Client’s Event from the time of service and on into the future. Client will assume all legal fees claimed by third persons, provided that such loss or damage was not caused by the fault or negligence of Elevation Party Rentals or its employees, agents or subcontractors.
DAMAGE TO EQUIPMENT
Client acknowledges that it shall be financially responsible for any damage or loss to Elevation Party Rental equipment caused by:
a) any misuse of the equipment by Client or its guests, or
b) any theft or disaster (including but not limited to fire or water damage).
c) Damages to be determined by management based on nature and severity of damage.
A service retainer in the amount of 50% of the contract price is due when the invoice is sent to the client . Only a service retainer will reserve the equipment for the contacted event date. The preferred method of payment is a major credit, check or debit card (Visa, Master Card, American Express etc). The Service Retainer is non-refundable, but is transferable to a new available date within a year of the original contracted event date.
In the case the event is cancelled the 50% deposit is non-refundable but can be used as a credit towards a future event within a year of the original contracted event date. In this case, Elevation Party Rentals and the client will enter into a new agreement and invoice. In the event that the rental reservation needs to be changed or altered based on quantity of rentals, all changes must be made 72 hours prior to the contracted event date, the requested will be based on availability of rental and Elevation Party Rentals can not guarantee that requested modifications will be honored. In the event that partial rentals are no longer needed a 72 hour request must be submitted via e-mail, rentals are not to be subject to change or refund 72 hours prior to the event or once rentals are delivered unless approved by Elevation Party Rentals manager.
Balance is due 24 hours before the day of the contracted event date. Elevation Party Rentals will not begin services until 100% of the contracted amount is paid in full. If 50% of the payment is remitted and Elevation Party Rentals provides services under a special or verbal agreement and the full balance is unpaid prior to the date agreed upon, there will be a weekly late fee of $50.00 for late payment accessed to the account until balance is paid in full. The first 50% payment of the above stated price will be debited immediately from the credit or debit card.
The 50% deposit will reserve the date of the contracted event, unpaid invoices will be unable to reserve any event dates. Only remitting the 50% deposit will reserve event rentals. By paying the invoice our client has agreed to the terms and conditions documented within the service agreement of Elevation Party Rentals.